Last Updated: November 17, 2025

This Privacy Policy explains how Ayla Craft (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or use our website aylacrafts.com (the “Site”) or engage with our services, including purchases, inquiries, or other communications (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Updates will be posted on the Site with the revised “Last Updated” date.

2. Information We Collect

We collect information to provide, improve, and secure our Services. The types of personal information collected include:

a. Information You Provide Directly:

  • Contact information (name, email, phone, address)

  • Account details (username, password, security information)

  • Order details (billing/shipping information, payment confirmation)

  • Customer support inquiries and communications

b. Information Collected Automatically:
We may gather usage data through cookies, pixels, and similar technologies, including:

  • Device and browser information

  • IP address and geolocation data

  • Site navigation and interaction behavior

c. Information from Third Parties:
We may receive information from trusted partners, such as payment processors, fulfillment partners, or analytics services. All third-party data is managed according to this Privacy Policy.

3. How We Use Your Information

We use your personal information for purposes including:

  1. Providing Products and Services: Processing orders, payments, shipments, returns, and account management.

  2. Marketing and Communications: Sending promotions, updates, and advertisements (with consent where required).

  3. Security and Fraud Prevention: Protecting accounts, detecting fraud, and ensuring the integrity of our Services.

  4. Service Improvement: Enhancing user experience and improving our products and operations.

4. Cookies and Tracking

We use cookies and similar technologies to optimize the Site, track user behavior, and deliver a personalized experience. You can adjust your browser settings to reject or delete cookies, but this may impact certain features of the Site.

5. Sharing Your Information

We may share your information in limited circumstances:

  • With service providers and vendors assisting with operations, payments, analytics, fulfillment, and customer support.

  • With business partners for marketing purposes, with your consent.

  • Within our corporate group, as necessary to operate our business.

  • To comply with legal obligations or protect rights.

We do not sell or rent your personal information.

6. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their policies when visiting third-party platforms.

7. Children’s Privacy

The Services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided personal information to us, please contact us to have it removed.

8. Data Security and Retention

While we implement security measures to protect your data, no system is completely secure. We retain personal information only as long as necessary to provide Services, meet legal obligations, or enforce agreements.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing or correcting your data

  • Deleting personal information

  • Restricting or objecting to processing

  • Data portability

  • Withdrawing consent for certain processing

Requests can be made by contacting us using the details below. Verification may be required before fulfilling requests.

10. International Transfers

Your information may be processed or stored outside of Oman. We ensure appropriate safeguards, such as contractual agreements, when transferring personal data internationally.

11. Contact Us

For questions or requests regarding your personal information or this Privacy Policy:

Brand Name: Ayla Craft
Website: aylacrafts.com
Email: info@aylacrafts.com
Address: Oman